Refund Policy

7-Day Refund Window

If you are unsatisfied with QuizMeter, you are entitled to a full refund within 7 days from the date of your initial subscription purchase. Upon approval, we will cancel your license and process the refund promptly.

When You Lose Refund Eligibility

If you have used QuizMeter in a live audience setting: i.e., run at least one live quiz session with participants: you will lose the right to receive a refund. This reflects that the core value of the platform has been consumed.

How to Request a Refund

To initiate a refund, email us at hello@quizmeter.app with your registered email address and the reason for your request.

Once approved, the refund will be processed immediately and credited to your original payment method within a few business days, depending on your bank.

Renewals and Upgrades

The 7-day refund window applies only to initial subscription purchases. Renewal charges and mid-cycle plan upgrades are non-refundable.